the doll hospital that is. Josefina was being a litle too daring while playing outside. her leg popped right off. it was very traumatic. lucky for me, they make the dolls so that they cannot be fixed unless you hot glue the leg back into the socket or send them in to the special "doll hospital" in Wisconsin. i hear she comes back with a balloon and a gown tho. i had to prepay for the surgery and put the payment in with the doll in the box... surprise surprise. hopefully she will be back in time for Christmas.